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Madiha Hameed Awan
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Experience

Academic appointments and technology leadership

The CV records continuous service at the University of Gujrat from October 2008, spanning teaching, research support, LMS development, and institutional IT administration, alongside visiting teaching and professional training roles.

  1. 2014 – present

    Administrator

    University of Gujrat, Pakistan

    • Administered the university admissions module and admission management software, including operations, application workflows, data management, troubleshooting, and technical support.
    • Led a university-wide IT infrastructure transformation from on-premises systems to a cloud-based data centre, supporting academic and research activities. The CV reports a 70% reduction in operational costs with improved availability and scalability.
    • Designed, implemented, and administered secure enterprise network environments across Windows and Linux platforms.
    • Delivered technical training for faculty, staff, and students on network systems, cybersecurity practices, and digital platforms.
    • Architected and deployed a custom VoIP PBX solution with SIP trunking, call routing, and QoS policies.
    • Implemented network security frameworks including firewalls, access control, and security audits.
    • Maintained high-availability infrastructure for examination systems, e-learning platforms, and research environments, with real-time monitoring and incident response.
    • Directed IT operations for labs, classrooms, and large-scale academic events.
    • Supported deployment and administration of learning management systems and e-governance platforms.
    • Coordinated with faculty on technical requirements for course delivery, lab setup, and digital assessments.
    • Maintained technical documentation, network architecture diagrams, and compliance reports aligned with national IT and cybersecurity standards.

  2. 2013 – 2014

    Team Lead, Development

    University of Gujrat, Pakistan

    • Led the Learning Management System development project from design to deployment.
    • Supervised a cross-functional team of developers, designers, and testers.
    • Coordinated with academic departments to align the LMS with teaching and administrative needs.
    • Conducted training sessions for faculty and administrative staff.

  3. 2011 – 2013

    Associate Lecturer

    University of Gujrat, Pakistan

    • Delivered lectures, tutorials, and workshops according to approved curricula.
    • Designed lesson plans, teaching materials, and assessments aligned with programme learning outcomes.
    • Applied inclusive, student-centred teaching methods.
    • Designed, administered, and evaluated formative and summative assessments with structured feedback.
    • Participated in moderation and quality assurance processes for examinations and coursework.

  4. 2010 – 2011

    Research Officer

    University of Gujrat, Pakistan

    • Coordinated research projects focused on educational technologies and computer applications.
    • Assisted faculty with proposal writing, data collection, and technical documentation.
    • Organized departmental research seminars and technical sessions.
    • Managed data entry and preliminary analysis for institutional research projects.

  5. 2008 – 2010

    Teaching Assistant and Department Coordinator

    University of Gujrat, Pakistan

    • Assisted undergraduate and graduate computer science courses, including curriculum delivery, grading, and lab supervision.
    • Served as Department Coordinator, managing academic schedules, attendance, and examination logistics.
    • Taught Introduction to Computer Applications and Information Systems.
    • Delivered face-to-face lectures and workshops.

  6. Nov 2023 – Feb 2024

    Data Analyst Trainer (online)

    International Certificate Center, Accra, Ghana

    • Delivered industry-oriented training in business intelligence, data visualization, and data analytics.
    • Designed workshops on real-world datasets and business use cases.
    • Guided learners in dashboard development, decision-making analytics, and data storytelling.
    • Covered Power BI, Microsoft Excel, Python, SQL, Tableau, NumPy, and pandas, including AWS data extraction, DAX, and ETL.

  7. Sept 2019 – Oct 2023

    Visiting Lecturer

    Arid University, Rawalpindi, Pakistan

    • Delivered AI-integrated and business-focused modules including Data Science, Machine Learning, and Big Data Analytics.
    • Taught predictive analytics, business intelligence, and AI in applied domains.
    • Designed hands-on projects for business problem-solving with AI techniques.
    • Contributed to curriculum enhancement aligned with emerging AI and data science practice.